CRM Solutions - Specialised CRM Consulting for GoldMine, SalesLogix, MSCRM Microsoft Dynamics CRM, Amdocs ClarifyCRM and System Integration with a Proven Track Record

<body> <p> <font face="Times New Roman">CRM Solutions Pty Ltd was established in August 1999 as a specialist company delivering integration and consulting projects across the Asia Pacific region.</font> </p> <p style="TEXT-ALIGN: justify"> <font face="Times New Roman">Our team has a balanced view with a deep background across business processes and applications to ensure our CRM projects are cost effective, productive and sustainable. We particularly thrive on remediation of CRM projects which have produced unsatisfactory outcomes to provide our customers with the ROI they originally intended.</font></p> <p style="TEXT-ALIGN: justify"> <span class="emailstyle24"> <font face="Times New Roman">We understand the critical relationships between Business Vision and Strategy <--> Business Processes <--> People <--> IT infrastructure. We support the view that a true CRM strategy encompasses the Business, the People and IT, where IT has the function of enabling the Business Vision. </font></span> <p style="TEXT-ALIGN: justify"> <span class="emailstyle24"> <font face="Times New Roman">We actively promote the use of an ROI and provide support on both the establishment and achievement of it.<O:P> </font></span> <p>As specialists in our field, CRM Solutions is able to provide value-added and complementary services to our customers, making the best available technology work to better manage their customer relationships.</p> <p>Vision - To provide our customers with an independent group, highly skilled in the principles and practices of Customer Relationship Management. This group’s charter is to ensure that our customers are provided with honest and unbiased services at all times. We will empower our customers by providing them with vital knowledge so they cannot be dictated to, controlled, or dominated by the world’s top five consulting companies and software vendors.</p> <p>Mission - To provide our customers with the highest quality services, delivered by the very best professionals, at a price below the market average. Our team will proactively respond to the changing business needs of our customers and technology trends, and promote a philosophy of continuous improvement. As a company, we will ensure that we are always well equipped to help our customers better manage their customer relationships, across their entire organisation.</p> <p>Our Advantage - The CRM Solutions advantage is honest, reliable, flexible and unbiased services at a price below the market average. The CRM Solutions team are highly skilled professionals with broad cross-functional and industry experience. Our extensive collection of tried and proven solutions is available to all our customers, resulting in quicker deployments, with significantly less investment. CRM Solutions has an exceptional skill set, which has ensured our successful delivery of solutions to the following functional groups and industries - Banking and Finance - Call Centres and Helpdesks - Construction and Engineering - Educational and Training Services - Information Technology and Telecommunications - Manufacturing and Distribution - Medical and Health Services - Retail - Sales and Marketing.</p> <p>Our Service - CRM Solutions offers a wide range of services, which can be chosen individually, or as a complete end-to-end package. Our customers, most of whom are members of the Fortune 500, have repeatedly taken advantage of our flexibility. Our comprehensive set of service offerings can be categorised into the following major areas - Software Development - Implementation Reviews and Health Checks - Custom Interfacing and Data Migration - IT Systems Maintenance and Support - System and Network Audits - IT Operations Automation - Database Performance Tuning - Business Continuity Planning - Project Management - PDIM - PMI - Capacity and Performance Management Planning - Requirements Analysis - Solutions Architecture - System Testing - Technical and End User Documentation - Customised Training - Technology Evaluation - ROI Definition.</p> <p>Our Skill Set - CRM Solutions possess a highly diverse skill set independent of application, platform,or database. This enables us to add value in a broad range of customer environments. These skills can be utilised to provide complementary essentials to existing teams, or as complete end-to-end solutions. Our broad skill set can be categorises into the areas, which have been largely requested by our customers. If what you need is not listed here, chances are we already have it, or we will get it. MSCRM - Great Plains - Clarify - Vantive - PeopleSoft - Siebel - Frontrange - Goldmine - Quantum Helpdesk - SAP - Oracle Financial - ACCPAC - SalesLogix - eFrontOffice - ClarifyCRM - Amdocs - ACT - ACT! - Applications - Microsoft Windows - Unix - Netware - OpenVMS - MAC OS - Microsoft SQL Server - Microsoft Access - Sybase - Oracle RDB and RDBMS - Progress - Informix - Microsoft Visual Basic and Visual C++ - Unix C and C++ - OpenVMS Cobol, Pascal, Basic and C - Actuate Reporting System - Tuxedo - TIBCO - HTML - ASP - Java - XML - ecrm - e-crm - ebusiness - e-business - ecommerce - e-commerce - web design - erp</p> <p>Brief History - Data Archiving - Sales Force Automation - Successful deployment of technology to support the New Zealand CRM strategy - Advanced reporting infrastructure - Application and database performance - Asset Tracking - Web based product registration - Disaster Recovery - Automate stock control, physical and cyclic inventory counting - Real-time wireless automation - Time, materials and expense tracking - Comprehensive tracking of customer equipment - SAP interface - Enhance the capability and security for third-party access - Improve the stability - Reporting infrastructure - Data migration - National CRM deployment - Real-time two-way interfacing - Partner Certification Training - Operational and technical support.</p> <p>Keywords - crm - solutions - independent - independant - systems - system - proven - customer - process - engineering - sucess - successful - leader - relationship - management - australia - asia - ecrm - e-crm - ebusiness - e-business - ecommerce - e-commerce - web design - roi - consulting - consultants - value - rates - application - integration - erp - mscrm - great plains - siebel - amdocs - clarify - clarifycrm - efrontoffice - frontrange - goldmine - vantive - peoplesoft - pivotal - action - remedy - onyx - oracle - sap - call center - call centre - logistics - supply chain - scm - data migration - interface - microsoft - certified - account - activity - accounting - business - intelligence - campaign - knowledge - technology - evaluation - front - back - office - technical - consulting - architecture - support - computer - contact - satisfaction - service - services - database - design - developers - document - training - opportunity - order - sales - force - automation - methodology - saleslogix - logix - implementations - increase - competitiveness - market - efficiency - share - profit - industry - information - marketing - telephony - project - programme - pdim - pmi - track - record - CRM - Solutions - Systems - System - Proven - Customer - Process - Engineering - Success - Successful - Leader - Relationship - Management - Australia - Asia - ROI - Consulting - Consultants - Value - Rates - Application - Integration - ERP - MSCRM - Great Plains - Siebel - Amdocs - Clarify - ClarifyCRM - eFrontOffice - Frontrange - Goldmine - Vantive - PeopleSoft - Pivotal - Action - Remedy - Onyx - Oracle - SAP - Call Center - Call Centre - Logistics - Supply Chain - SCM - Data Migration - Interface - Microsoft - Certified - Account - Activity - Accounting - Business - Intelligence - Campaign - Knowledge - Technology - Evaluation - Front - Back - Office - Technical - Consulting Independent - Independant - Architecture - Support - Computer - Contact - Satisfaction - Service - Services - Database - Design - Developers - Document - Training - Opportunity - Order - Sales - Force - Automation - Methodology - SalesLogix - Logix - Implementations - Increase - Competitiveness - Market - Efficiency - Share - Profit - Industry - Information - Marketing - Telephony - Project - Programme - PDIM - PMI - Track - Record</p> </body>